ThinkabaraRefund & Cancellation Policy
Draft — to be reviewed by a lawyer before the paid plans launch. Last updated: November 10, 2026.
The short version
- Everything free on Thinkabara stays free. This policy is only about Thinkabara Pro, the paid plan for teachers.
- 7-day free trial, no credit card. Nothing is charged during the trial.
- 14-day money-back guarantee. A full refund within 14 days of your first payment, and within 14 days of every yearly renewal.
- Cancel anytime. No fees and no phone calls. You keep Pro until the end of the period you paid for.
Plans and billing
Thinkabara Pro is sold as a monthly plan ($12.99 a month) or a yearly plan ($99 a year; founding teachers $49 a year). Prices are in US dollars. Plans renew automatically at the end of each period until you cancel. Sales tax may be added where the law requires it.
We will email you before a yearly plan renews, so a renewal is never a surprise.
Free trial
The 7-day free trial includes one AI lesson a day. It does not ask for a credit card, so it never turns into a paid plan on its own. When the trial ends, you can choose a plan or simply stop.
Refunds
- First payment: ask within 14 days of your first payment of a monthly or yearly plan and we refund the full amount.
- Yearly renewal: ask within 14 days of the renewal charge and we refund the full amount.
- After 14 days: payments are not refunded, and we do not give partial refunds for unused months or days. You can still cancel so you are not charged again.
- Monthly renewals are not refunded, but you can cancel at any time before the next one.
- Charged by mistake? Double charges, charges after you canceled, or charges caused by a problem on our side are always refunded in full, whenever you notice them.
To ask for a refund, email [email protected] from the address you used for Pro. Refunds go back to the original payment method. Most banks show the money within 5–10 business days.
How to cancel
Email [email protected] from the address you used for Pro, with the word “cancel.” We cancel the same day and send a confirmation email. When account settings are ready, you will also be able to cancel there yourself in one click.
After you cancel, Pro stays on until the end of the month or year you already paid for. Then your account goes back to the free plan: you keep everything that is free on the site, and the lessons you already made stay yours to print.
Founding-teacher price
Founding teachers keep the $49/year price for as long as their membership stays active, renewal after renewal. If you cancel and join again later, the regular price at that time applies.
School and district accounts
Licenses bought by a school or district follow the terms in their quote or purchase order. If those terms say nothing about refunds, this policy applies.
Changes to prices or this policy
If we change a price, it applies only from your next renewal, and we email you at least 30 days before. If we change this policy, the version that applied on the day you paid covers that payment.
Questions
Can I get my money back?
Yes. Email [email protected] within 14 days of your first payment, or within 14 days of a yearly renewal, and we refund the full amount. No questions, no forms.
How do I cancel?
Email [email protected] from the address you used for Pro. We cancel the same day and email you a confirmation. You keep Pro until the end of the period you already paid for.
Will I be charged during the free trial?
No. The 7-day trial needs no credit card, so nothing can be charged. When it ends, it simply stops unless you choose a plan.
What happens to my founding price if I cancel?
The $49/year founding price stays as long as your membership stays active. If you cancel and come back later, the regular price applies.
Anything else? Email [email protected] and a real person will answer. See also our Privacy Policy and Cookie policy.